“The GDPR is divided into 11 chapters and 99 articles. Having a chatbot audited for the GDPR is time-consuming and costly.”
Chatbots based on messenger services
A good chatbot offers visitors the opportunity to make contact on a platform they are familiar with. For many people around the world, that’s WhatsApp, or Facebook Messenger. But those who use non-European service providers cannot expect them to adhere to European regulations. Here, the topic of data protection quickly becomes very complex.
One possible solution is for both parties to sign an DPA “data processing agreement”, as this describes the data processing guidelines, e.g. data deletion concepts. The major messenger providers in particular have an interest in remaining established in Europe. Unfortunately, not every messenger can be used here without hesitation.
We will be happy to advise you on this topic and offer you an individual solution that meets your requirements, is cost-efficient and absolutely legally secure. You are welcome to contact us via our chatbot.
GDPR insurance for chatbots
The big insurers and smaller startups have long recognized that there is a lot of uncertainty among entrepreneurs. To counteract this, they have launched GDPR insurance policies. Here you can protect yourself from any risks. However, this should not lead to the issue not being taken seriously. If the insured can be proven to have acted intentionally, the insurance will not pay in the event of an emergency.
It is much more sustainable to use a chatbot that is demonstrably GDPR-compliant. This way, you don’t have to take out costly GDPR insurance.
Our chatbot is compliant with any European and German regulations and we guarantee it. So you can offer it to your customers without hesitation.
We not only guarantee that they are legally on the safe side. We are so confident in our chatbot that we implement it and offer it in exchange for a revenue share or a share of the contact cost reduction. In this way, not only do you not have to take any legal risk, but you can also offload the entrepreneurial risk onto our shoulders.
The artificial intelligence of our chatbot system makes it ideal for guiding your customers through the sales process, offering more products, clarifying open questions and boosting conversion rates. Foreign customers can also use our German chatbot. It understands over 40 languages, learns with every request, and also serves as a virtual assistant for you and your employees.
So test our legally compliant and revenue-generating solution now, get in touch with us and let’s find out together how we can help shape your business for the future.