WhatsApp can be found on almost every smartphone in Europe. For this reason, we at kompaktwerk offer our customers a WhatsApp chatbot with which you can reach your customers.
Do you want to ensure that the vast majority of your prospects can reach you 24/7 via their favorite communication channel?
WhatsApp can be found on almost every smartphone in Europe. For this reason, we at kompaktwerk offer our customers a WhatsApp chatbot with which you can reach your customers.
Do you want to ensure that the vast majority of your prospects can reach you 24/7 via their favorite communication channel?
Our WhatsApp chatbot ensures just that!
Learn more about the benefits, setting up a chatbot on WhatsApp, and which companies should definitely take advantage of smart chatbots here.
A chatbot is a tool that can chat with your customers in an automated way. An AI-powered chatbot understands the “intent” (intention) of your customers, i.e. what exactly they want, and can communicate with them in natural language.
Our chatbot is based on artificial intelligence (AI) and also features patented natural language recognition (NLU) that can connect with your customers in many different ways. One of the most popular options is the messenger WhatsApp. It can be found on almost every smartphone and is used all over the world. In Germany, its market dominance is overwhelming.
With a good WhatsApp chatbot, you can answer many customer queries in an automated way. Interested parties can request information via WhatsApp and receive instant information directly to their smartphone. Among WhatsApp chatbots, a distinction is made between those that can only access a database and those that have artificial intelligence. An AI-powered WhatsApp chatbot has the ability to learn from the conversations it has with prospects and customers, enabling it to respond to questions posed in an increasingly automated way.
Our Whatsapp chatbot also has an “auto-complete” and “auto-correct” feature, which means that even if your customers make spelling mistakes, our chatbot will still recognize what the customer really wants.
The messenger WhatsApp offers various options for companies that want to integrate a WhatsApp chatbot. We will be happy to advise you on the available features and technical refinements.
A chatbot offers you many possibilities. Especially in recent years, it has become firmly established on the market and many large corporations rely on it. It is particularly attractive to maintain contact with customers via WhatsApp.
People who are ready to buy and still have a question about a product or service expect a quick response. If your customer service representatives are busy or in their well-deserved closing time, this can lead to customer frustration. Sales are regularly given away for this reason. However, most companies cannot be expected to have hotlines staffed around the clock. This would drive up personnel costs enormously. This is where an intelligent WhatsApp chatbot is the perfect solution.
A WhatsApp chatbot is always available, responds within seconds, and if set up wisely, offers great assistance to prospects.
With a smart chatbot, you can gain some extra customers who would have otherwise bailed during the buying process. Specifically, we at kompaktwerk have seen a 5% reduction in dropout rates in many cases. With the right traffic, the revenue gain is immense.
Another positive factor is that the purchase rate is raised, as customers who are still in doubt can contact the WhatsApp chatbot with any questions they may have. This provides transparent and unbiased information and can quickly eliminate any final doubts in many cases.
Also worth mentioning is that a WhatsApp chatbot takes an enormous amount of pressure off customer service representatives. They receive significantly fewer inquiries than before. Especially constantly recurring questions are gladly asked to a chatbot, so that the employees have more time to answer more complex questions. This has a positive impact on the quality of customer service. In addition, companies can noticeably reduce the costs per service request and thus also benefit monetarily from artificial intelligence.
WhatsApp is an excellent messenger to reach its customers. This is mainly due to the fact that WhatsApp hardly carries any advertising. Since mainly private communication takes place here, the open rate is almost 100%. Once you have established a stable contact with a customer, you can be sure that they will receive and actually read your messages.
To get in touch with your WhatsApp chatbot, the potential customer needs to enter your contact number and send a message. This procedure is familiar and straightforward. Since Messenger automatically gives you the customer’s phone number, you have an interesting way of collecting data for later contact, provided the prospect agrees to it. Here, too, we will be happy to advise you on GDPR-compliant options.
With the majority of the population having their smartphone in their pocket at all times, your customers can reach you from anywhere, at any time of day. This not only boosts the purchase rate you achieve, but also customer loyalty.
A WhatsApp chatbot is very trendy, popular and helps you to be perceived as a young and agile company.
Setting up a WhatsApp chatbot with us is straightforward and can be implemented within a few weeks. Due to the saved costs in customer service and the gain in orders, it is a lucrative investment in the future of your company.
The messenger WhatsApp continuously dominates the download charts in the Google PlayStore and is also the most frequently found app on iPhone devices. So you can reach an incredibly large target group in Germany. 83% of smartphone users have WhatsApp installed on their smartphone.
While messengers were mainly used by the younger generation in the beginning, there are now also many people of advanced age who communicate comfortably and proficiently via WhatsApp.
Accordingly, a WhatsApp chatbot is interesting for many different target groups. Above all, companies that sell products or services that require explanation should offer additional information and contact options in this way.
A WhatsApp chatbot is also excellent for collecting leads, accepting reservations, requests for consultation appointments, and assigning office hours and consultations.
Contact us and we will work out with you in which area a chatbot is the right solution for you and how it can be most usefully deployed.
We at kompaktwerk understand our craft and are your competent partner around the topic of chatbots and virtual assistants. We not only provide you with the necessary technology, but also advise you and set up your chatbot for you. Your advantage is that you can cost-effectively access our intelligent chatbot, which is fed with a lot of different data and is constantly learning.
Since we are particularly convinced of our service and product, we even offer implementation on a contingency basis. We are not remunerated here on a flat-rate basis. Under this model, we receive a share of all additional revenue generated. This way, you bear no business risk and the cost of the WhatsApp chatbot scales with your growth.
In this way, we want to prove to you how much we believe in the success model chatbot and want to work with you on future success.
Decide now to reduce your company’s labor costs, fire up the quality of customer service, be constantly accessible and increase the sales generated through your website. Let an intelligent WhatsApp chatbot do the work for you and benefit from comprehensive query analytics that bring you one step closer to your customers.
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