Usecases Enterprise Search

In which areas do our customers use enterprise search & AI knowledge management:

Knowledge Management

Digital Workplace Search

Site Search & eCommerce Search

CV Analysis

Service Desk Intelligence

Analysis of IoT Data

People & Expert Search

Cyber Threat Analysis

and many more

Search in company information

Enterprise Search integrated with your existing applications offers you…

Rights-checked, comprehensive search in unstructured and structured company data with
Customized hit lists for different user groups and departments
Create search profiles for recurring searches
Easy integration of our search into applications such as Atlassian-Confluence, NetApp, Liferay, Microsoft SharePoint or WordPress and connection of further data sources
In addition to simple integration, the often mediocre searches in the existing applications can be easily replaced "on the side" with our intelligent search.
... deciding what the leading application is for your Digital Workplace
Search the intranet while retaining rights and roles with accurate hits thanks to numerous features such as linguistics, filters and jump labels
Product data search, research in product data and documentation
Make product data easier to find
Data enrichment e.g. from SAP PIM system, unit normalization and flexible value range search
Playing out better hits in eCommerce
Easy finding of information for colleagues without PDM know-how, as well as breaking up of information silos through comprehensive search and connection of further data sources for one of the most valuable data treasures - your product data
DMS and PLM across the board and integrated to find information

Search in corporate websites, product search for B2B and B2C online stores

Make your website relevant
Cross-lingual search for multilingual websites, suggestions of synonyms, filters and facets for limiting the number of hits ensure greater customer satisfaction and a higher dwell time in the online store and on corporate websites
Relevance and usability thanks to advanced learning and AI
With knowledge modeling for targeted product and information placement
Easy setup of cloud-based search without programming knowledge (WordPress plugin)
Zero Touch IT System through SaaS Concept

Analysis, crawling, watch of news & trends, technology scouting on websites

Regular crawling of topic-specific websites and other external data sources and market monitoring using machine learning methods
Further processing of relevant core information found
AI-assisted knowledge modeling
Analysis of changes with smart review for quality-assured scenarios (e.g. changes in laws or DIN standards)
Automatic collection of data on websites and evaluation of expert knowledge, at the end the results are summarized as a dossier

Modern Workplace – digital workplace for customer support and service

Company information
Personalized information
Workgroups / Collaboration
Teamwork, sharing tasks
Functions (room booking, etc.)
...from the simple intranet to the integrated knowledge workstation
Preventing knowledge gaps, redundant work or multiple purchases of technical literature and reducing information silos enables faster training of new employees
Analysis of customer communication
"I paid my bill, when will you deliver the goods?"
"I will pay my bill if you send me the SEPA transfer details".
Analysis of complaints, grievances, terminations
Our Cognitive Search uses artificial intelligence to better understand customer behavior
As a result, our search application generates the best possible answers to customer questions

Internet of Things – IoT data analysis

Index log files from all industrial sewing machines distributed worldwide
Shortening the times for finding a quality log from days to seconds
Lean search embedded in your technical devices
Index prepared centrally by machine learning and loaded onto devices

Automated processing of RFP`s, RFQ`s, RFI`s

Splitting an RFP into individual questions
Delivery of "best-match" answers
Our Insight Engine offers "learning the system"
Enrichableable via semantic model and knowledge networks

Search for personnel and experts in HR, consulting and law firms

Who’s Who Search: People Search and Knowledge Graph
Overview of employees based on information from ActiveDirectory and showing relationships and hierarchies, department and location affiliation using graph databases
Skilldetection: identify the right expert
Assistance with recruitment by analyzing resumes, matching them with open job profiles, and identifying subject matter experts within the company

Compliance and Legal Departments: Contract Analyzer, Intelligent Reading Guide for Contracts, Automatic Analysis of Documents and Contracts

Task: detect, extract and process arbitrary data points or core information
Upload document, mark desired text passages, the intelligent reading aid learns from it
Productive data can then be processed
Recognize, extract and process necessary core information in documents
Our AI delivers advanced machine learning (ML).
Flexible export of the extracted and quality-assured data
Trainable by the user
Cloud-based SaaS + On-Prem
Enables quick review of large contract volumes and intelligent reading aid for lawyers, attorneys and auditors
Over 150 pre-trained clauses and data points
Quick analysis according to dealbreakers
Flexible export
AI Artificial Intelligence: AdvancedMachineLearning + rule-based methods for optimal benefit
Automatic recognition of contract types for easy sorting
Intelligent search - natural
Wide range of applications in contract analysis

Process large amounts of data on a regular basis, file, assign to a process, content analysis emails.

Automatic sorting of documents on the basis of machine learning processes relieves employees and frees them up for other tasks
High ROI potential
Useful at all points in the company where employees are busy on a daily or weekly basis filing documents in filing structures or assigning them to a process
Analysis according to e.g. compliance-relevant data
Data retention analyses
Process automation
High savings potential due to workflow management
Automatic content analysis of the digitized incoming mail and assignment to company-specific document types
Sorting of documents in e.g. real estate data rooms

GDPR analysis & compliance, threat analysis, cyber attack

Tracking of GDPR-relevant personal data for an exact overview of where this data is stored. About own GDPR Search instance
GDPR personal data request analysis
Integrated in our search, due to multi-client capability
Tool for easy deletion at customer request
Fraud detection by analyzing emails and documents and identifying critical areas for privacy compliance
Big data analytics and predictions e.g. on possible cyberattacks
Data from e-mails or social media portals can be used to predict possible threats or attacks
Special converters and parsers are available
Can also be used as an on demand match search
Monitoring of outgoing mail and activation of an "alert" when specific, sensitive data leaves the company

E-discovery: help with the seizure of digital evidence

Search for electronic records in the course of legal proceedings, as well as extraction of relevant data from e-mails and documents
Data extraction and search in Hex-DumpFiles

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Usecases Enterprise Search

In which areas do our customers use enterprise search & AI knowledge management:

Knowledge Management

Digital Workplace Search

Site Search & eCommerce Search

CV Analysis

Service Desk Intelligence

Analysis of IoT Data

People & Expert Search

Cyber Threat Analysis

and many more

Search in company information

Enterprise Search integrated with your existing applications offers you…

Search in corporate websites, product search for B2B and B2C online stores

Analysis, crawling, watch of news & trends, technology scouting on websites

Modern Workplace – digital workplace for customer support and service

Internet of Things – IoT data analysis

More intelligence for FAQ searches, chat and voicebots

Automated processing of RFP`s, RFQ`s, RFI`s

Search for personnel and experts in HR, consulting and law firms

Compliance and Legal Departments: Contract Analyzer, Intelligent Reading Guide for Contracts, Automatic Analysis of Documents and Contracts

Process large amounts of data on a regular basis, file, assign to a process, content analysis emails.

GDPR analysis & compliance, threat analysis, cyber attack

E-discovery: help with the seizure of digital evidence

Contact us and discover what all is in your data