Remote Support


IT Management and Support for Today’s Workplace

GoTo Resolve is the right solution for small and medium businesses

Our GoTo Resolve solution combines remote monitoring and management, remote access and support, ticketing, automation, and other features such as Camera Share.

Here are the main features:

  • Remote support and access
  • Device access and support for PCs, Macs, Chromebooks, and mobile devices
  • Lean RMM (remote monitoring and management) tools for background access
  • Live camera transmission for support in case of device problems
  • Remote support and IT automation (e.g. for software updates)
  • Integrated ticketing: Control support requests directly via MS Teams or Slack
  • Helpdesk and session reports
  • Unique selling point in this area: Zero Trust principle - additional verification for sensitive actions or accesses